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These are the services Stockholmsm\u00e4ssan offers on-site.
Limited accessibility may occur at certain fairs, such as those with built-in level differences or with high visitor traffic. This means that at some fairs, we offer free admission to visitors who are wheelchair users. If you are a caregiver and are here in your professional capacity, you also have free admission together with your user.<\/p>\n
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Are there any cloakrooms? Are you allowed to bring dogs? Are there any restaurants? The answers to these questions and more can be found below.<\/strong><\/p>\n A<\/strong><\/p>\n Accessibility Animals<\/strong> B<\/strong><\/p>\n Bags and bag ban at Stockholmsm\u00e4ssan<\/strong> Bicycle Parking<\/strong> C<\/strong><\/p>\n Cashless facility<\/strong> Changing rooms<\/strong> Cloakrooms Companions<\/strong> D<\/strong><\/p>\n Defibrillators<\/strong> Dogs<\/strong> E<\/strong><\/p>\n Electric car Elevators<\/strong> F<\/strong><\/p>\n First aid<\/strong> H<\/strong><\/p>\n Hearing aids<\/strong> I Interpreter<\/strong> Invitation letter<\/strong> K Kiosk<\/strong> L<\/strong><\/p>\n Lost and Found<\/strong> Found items are handed to the Information Desk in the main entrance during the event. Lost and forgotten items are kept for three months. Valuables are handed over to the Police within 14 days.<\/em><\/p>\n Nursing rooms<\/strong> P<\/strong><\/p>\n Parking<\/strong> Here you will find everything you need to know about our parking facilities.<\/a><\/p>\n Payment in cloakrooms<\/strong> R<\/strong><\/p>\n Restaurants<\/strong> Recycling<\/strong> Restrooms<\/strong> Room of silence<\/strong> S<\/strong><\/p>\n Security Smoking<\/strong> Storage lockers Strollers to borrow
<\/strong>We are continuously working to ensure that Stockholmsm\u00e4ssan is an accessible place for everyone. Read more about how Stockholmsm\u00e4ssan works with accessibility.<\/a><\/p>\n
Animals are not allowed inside the venue. The only exceptions we make are for assistance dogs and show dogs during dog shows.<\/p>\n
For further information regarding bags, please refer to the respective event’s website.
Read more about how we work with security during your visit.<\/a><\/p>\n
There are bike racks by the flagpoles outside the main entrance. In the commuter train slope, next to \u00c4lvsj\u00f6 Station, there are several bike racks. Adjacent to the commuter train station, there are also bike garages and bike lockers.<\/p>\n
Stockholmsm\u00e4ssan is a cashless facility. We accept most credit cards.<\/p>\n
There are changing tables in all our accessible restrooms. Here you will find a map of accessible restrooms (png, opens in a new tab).<\/a><\/p>\n
<\/strong>We have several cloakrooms throughout the facility. The fee is 45 SEK for a jacket and 45 SEK for a bag. Payment is made by card.<\/p>\n
Companions accompany the user free of charge upon presentation of a companion certificate.<\/p>\n
Stockholmsm\u00e4ssan has long worked on the criteria, routines, and training required to become a Heart Safe Zone, and we are proud to be heart-safe. We regularly train our staff in cardiopulmonary resuscitation (CPR). More information about our defibrillators and their locations within the facility.<\/a><\/p>\n
Certified assistance and guide dogs, such as service, medically alert, and signal dogs, are allowed to enter the fair. Exhibiting dogs are, of course, allowed to enter dog shows.<\/p>\n
<\/strong>There are 24 charging stations in the garage, entrance P2. Payment is made according to the specified rate. More information about parking can be found here.<\/a>
<\/strong><\/p>\n
Elevators are available in the A gallery and in hall B, as well as down to the parking garage at the main entrance.<\/p>\n
Stockholmsm\u00e4ssan is certified in the Swedish Heart and Lung Foundation\u2019s Heart Safe Zone. We have several defibrillators in various locations throughout the facility, and our security guards are trained in first aid. Find out more about our defibrillators and where to find them in the facility.<\/a><\/p>\n
Stockholmsm\u00e4ssan has hearing aid systems for those with hearing aids. The hearing loop has its own radio receiver, which means you will hear the performance\/lecture very clearly without disturbing background noise. These hearing aids are available in the following halls: Victoria Hall, K1, K2, K11, K21, T1, T2. If you have any questions during the event, please contact the Information Desk.<\/p>\n
<\/strong>
Information\u00a0<\/strong>
Manned Information Desk is located at the main entrance.<\/p>\n
Upon presentation of an interpreter certificate, a maximum of 2 interpreters can enter free of charge. The hearing impaired must pay.<\/p>\n
We do not issue invitation letters for visitors.<\/p>\n
<\/strong><\/p>\n
Pressbyr\u00e5n is located near the main entrance. Opening hours follow the ongoing event.<\/p>\n
Found items are handed in to the Information Desk at the main entrance. After the event, please contact:
lostandfound@stockholmsmassan.se<\/a>
+46 8-749 41 00<\/a><\/p>\n
There are nursing rooms equipped with a refrigerator and microwave for warming baby food and formula. Please contact the Information Desk at the main entrance for more information and access to the room. Here you will find all the nursing rooms in the facility.\u200b<\/a><\/p>\n
We have a total of 2,000 parking spaces in our garage and in the open parking lots around Stockholmsm\u00e4ssan. There are also around 300 parking spots in the nearby area. For questions, contact customer service at kundservice@stockholmparkering.se<\/a>.<\/p>\n
We accept Amex, Diners, Mastercard, Visa, and Maestro.<\/p>\n
There are twelve restaurants to choose from at Stockholmsm\u00e4ssan. The food and beverage offering is adapted to the event taking place.
Caf\u00e9, bar or restaurant, check out our restaurant selection here.<\/a><\/p>\n
Stockholmsm\u00e4ssan sorts waste for recycling and operates according to a documented sustainability policy.
Read more about our sustainability work.<\/a><\/p>\n
Restrooms are located throughout the facility and are clearly marked with signs. Here you will find a map of accessible restrooms.<\/a><\/p>\n
Stockholmsm\u00e4ssan offers a room of silence that you can use for prayer, meditation, or similar activities if you need a peaceful moment. Please contact the Information Desk at the main entrance for more information and access to the room.<\/p>\n
Stockholmsm\u00e4ssan always strives to be a safe and secure facility. Here you will find everything related to safety.<\/a>
<\/strong><\/p>\n
Stockholmsm\u00e4ssan is smoke-free. We allow smoking outdoors.<\/p>\n
<\/strong>For those who want to store valuables and bags, we have lockers near the entrance to the Victoria Hall. The lockers come in two different sizes. If you want to use a storage locker, scan the QR code on the locker with your mobile camera and follow the instruction.<\/p>\n
<\/strong>There are strollers available for loan at the information desk at the main entrance. Show your identification to borrow a stroller. Strollers cannot be reserved in advance.<\/p>\n
![Here you will find a map of accessible restrooms (png, opens in a new tab).<\/a><\/p>\nCloakrooms<\/strong>We have several cloakrooms throughout the facility. The fee is 45 SEK for a jacket and 45 SEK for a bag. Payment is made by card.<\/p>\nCompanions<\/strong>Companions accompany the user free of charge upon presentation of a companion certificate.<\/p>\nD<\/strong><\/p>\nDefibrillators<\/strong>Stockholmsm\u00e4ssan has long worked on the criteria, routines, and training required to become a Heart Safe Zone, and we are proud to be heart-safe. We regularly train our staff in cardiopulmonary resuscitation (CPR). More information about our defibrillators and their locations within the facility.<\/a><\/p>\nDogs<\/strong>Certified assistance and guide dogs, such as service, medically alert, and signal dogs, are allowed to enter the fair. Exhibiting dogs are, of course, allowed to enter dog shows.<\/p>\nE<\/strong><\/p>\nElectric car<\/strong>There are 24 charging stations in the garage, entrance P2. Payment is made according to the specified rate. More information about parking can be found here.<\/a><\/strong><\/p>\nElevators<\/strong>Elevators are available in the A gallery and in hall B, as well as down to the parking garage at the main entrance.<\/p>\nF<\/strong><\/p>\nFirst aid<\/strong>Stockholmsm\u00e4ssan is certified in the Swedish Heart and Lung Foundation\u2019s Heart Safe Zone. We have several defibrillators in various locations throughout the facility, and our security guards are trained in first aid. Find out more about our defibrillators and where to find them in the facility.<\/a><\/p>\nH<\/strong><\/p>\nHearing aids<\/strong>Stockholmsm\u00e4ssan has hearing aid systems for those with hearing aids. The hearing loop has its own radio receiver, which means you will hear the performance\/lecture very clearly without disturbing background noise. These hearing aids are available in the following halls: Victoria Hall, K1, K2, K11, K21, T1, T2. If you have any questions during the event, please contact the Information Desk.<\/p>\nI<\/strong>Information\u00a0<\/strong>Manned Information Desk is located at the main entrance.<\/p>\nInterpreter<\/strong>Upon presentation of an interpreter certificate, a maximum of 2 interpreters can enter free of charge. The hearing impaired must pay.<\/p>\nInvitation letter<\/strong>We do not issue invitation letters for visitors.<\/p>\nK<\/strong><\/p>\nKiosk<\/strong>Pressbyr\u00e5n is located near the main entrance. Opening hours follow the ongoing event.<\/p>\nL<\/strong><\/p>\nLost and Found<\/strong>Found items are handed in to the Information Desk at the main entrance. After the event, please contact:lostandfound@stockholmsmassan.se<\/a>+46 8-749 41 00<\/a><\/p>\nFound items are handed to the Information Desk in the main entrance during the event. Lost and forgotten items are kept for three months. Valuables are handed over to the Police within 14 days.<\/em><\/p>\nNursing rooms<\/strong>There are nursing rooms equipped with a refrigerator and microwave for warming baby food and formula. Please contact the Information Desk at the main entrance for more information and access to the room. Here you will find all the nursing rooms in the facility.\u200b<\/a><\/p>\nP<\/strong><\/p>\nParking<\/strong>We have a total of 2,000 parking spaces in our garage and in the open parking lots around Stockholmsm\u00e4ssan. There are also around 300 parking spots in the nearby area. For questions, contact customer service at kundservice@stockholmparkering.se<\/a>.<\/p>\nHere you will find everything you need to know about our parking facilities.<\/a><\/p>\nPayment in cloakrooms<\/strong>We accept Amex, Diners, Mastercard, Visa, and Maestro.<\/p>\nR<\/strong><\/p>\nRestaurants<\/strong>There are twelve restaurants to choose from at Stockholmsm\u00e4ssan. The food and beverage offering is adapted to the event taking place. Caf\u00e9, bar or restaurant, check out our restaurant selection here.<\/a><\/p>\nRecycling<\/strong>Stockholmsm\u00e4ssan sorts waste for recycling and operates according to a documented sustainability policy.Read more about our sustainability work.<\/a><\/p>\nRestrooms<\/strong>Restrooms are located throughout the facility and are clearly marked with signs. Here you will find a map of accessible restrooms.<\/a><\/p>\nRoom of silence<\/strong>Stockholmsm\u00e4ssan offers a room of silence that you can use for prayer, meditation, or similar activities if you need a peaceful moment. Please contact the Information Desk at the main entrance for more information and access to the room.<\/p>\nS<\/strong><\/p>\nSecurityStockholmsm\u00e4ssan always strives to be a safe and secure facility. Here you will find everything related to safety.<\/a><\/strong><\/p>\nSmoking<\/strong>Stockholmsm\u00e4ssan is smoke-free. We allow smoking outdoors.<\/p>\nStorage lockers<\/strong>For those who want to store valuables and bags, we have lockers near the entrance to the Victoria Hall. The lockers come in two different sizes. If you want to use a storage locker, scan the QR code on the locker with your mobile camera and follow the instruction.<\/p>\nStrollers to borrow<\/strong>There are strollers available for loan at the information desk at the main entrance. Show your identification to borrow a stroller. Strollers cannot be reserved in advance.<\/p>\nSmoking<\/strong>Stockholmsm\u00e4ssan is smoke-free. We allow smoking outdoors.<\/p>\nSustainability<\/strong>Our operations are certified according to ISO 20121, an international standard for Sustainability in events. Read more about our sustainability efforts.<\/a><\/p>\nT<\/strong><\/p>\nTaxiIn the main entrance, we have clear signs indicating which taxi companies we cooperate with. We recommend that you choose one of these companies.<\/strong><\/p>\nTickets<\/strong>For several of our events, tickets can only be purchased online. Please visit the event\u2019s website for more information.<\/strong><\/p>\nW<\/strong><\/p>\nWater StationsWe have several water stations where you can refill your own water bottle.<\/strong><\/p>\nWheelchairs<\/strong>A limited number of wheelchairs are available for loan at the information desk at the main entrance, upon a presentation of identification. The wheelchairs cannot be booked in advance.<\/p>\nWifi<\/strong>When you visit us, you can surf freely on our WiFi: stockholmsmassan<\/p>\n[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}” custom_days_label_text=”Days” custom_hours_label_text=”Hours” custom_minutes_label_text=”Minutes” custom_seconds_label_text=”Seconds”][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"Here we list the services that Stockholmsm\u00e4ssan offers on-site.<\/p>\n","protected":false},"author":1,"featured_media":3320784,"parent":3314834,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"hf_cat_page":[],"class_list":["post-3316075","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/stockholmsmassan.se\/en\/wp-json\/wp\/v2\/pages\/3316075","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/stockholmsmassan.se\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/stockholmsmassan.se\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/stockholmsmassan.se\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/stockholmsmassan.se\/en\/wp-json\/wp\/v2\/comments?post=3316075"}],"version-history":[{"count":12,"href":"https:\/\/stockholmsmassan.se\/en\/wp-json\/wp\/v2\/pages\/3316075\/revisions"}],"predecessor-version":[{"id":3424471,"href":"https:\/\/stockholmsmassan.se\/en\/wp-json\/wp\/v2\/pages\/3316075\/revisions\/3424471"}],"up":[{"embeddable":true,"href":"https:\/\/stockholmsmassan.se\/en\/wp-json\/wp\/v2\/pages\/3314834"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/stockholmsmassan.se\/en\/wp-json\/wp\/v2\/media\/3320784"}],"wp:attachment":[{"href":"https:\/\/stockholmsmassan.se\/en\/wp-json\/wp\/v2\/media?parent=3316075"}],"wp:term":[{"taxonomy":"hf_cat_page","embeddable":true,"href":"https:\/\/stockholmsmassan.se\/en\/wp-json\/wp\/v2\/hf_cat_page?post=3316075"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}](\"https:\/\/stockholmsmassan.se\/wp-content\/uploads\/2024\/02\/Floorplan-tillganglighet_.png\"){kind=link}