On-site service

On-site service


Stockholmsmässan can offer you a lot of on-site services during your visit.
See list below.


Accessible to everyone
Stockholmsmässan aims to be accessible to everyone. Read more here

Animals
Animals are not allowed inside the exhibition center. The only exceptions we make are for assistance dogs and show dogs during dog shows. 

Charge your devices
Download the app Lectogo to borrow powerbanks from the information desk, by the main entrance. You can bring the powerbank with you while visiting the fair. Lectogo will charge you 5 SEK per started hour.  

Children’s strollers to borrow 
You can borrow strollers from the Information at the Main entrance. Show valid ID to borrow a stroller.


Cloak-rooms
There are cloak-rooms located at the Main entrance, East entrance, Gallery A and B and in Hall C. The fee is 40 sek for outwear, plus 40 sek for a bag. You pay with credit card. 

Deposit boxes

At the moment we can not offer any deposit boxes. 

Dogs
Dogs are not allowed inside the exhibition area. The only exceptions we make are for assistance dogs and show dogs during dog shows.

Elevator
Elevators are located in the Gallery A and Hall B. There is also an elevator down to Hall B, and from the Main entrance to the indoor parking space. If you need assistance, please contact the Information at the Main entrance.

First Aid

Our First Aid-room is located between Gallery A and B, behind Pressbyrån. We have a security company present at the facility around the clock, which has training in First Aid. We also have defibrillators around the facility. The Stockholm Fair is certified in the Heart and Lung Foundation's Heart Safe Zone.

Hearing aids
Stockholmsmässan has a hearing aid system for hearing impaired people. The hearing aid loop has its own radio reciever, which means that you will hear the performace/lecture very well without disturbing background noise. The hearing aids are available at the following halls: Victoria hall, K1, K2, K11, K21, T1, T2. You can pick them up in the Information desk upon presentation of ID.

Nursing rooms
Stockholmsmässan has nursing rooms on the venue. You’re welcome to contact the Information at the Main entrance if you want access. 

Payment options
Card only. We accept Amex, Diners, Mastercard, Visa and Maestro.
 
Pharmacy
There is a pharmacy in Älvsjö town centre, and one i the supermarket Willys, both within a five-minute walk from Stockholmsmässan.
 
Pressbyrån (kiosk & newspapers)
Located in the lobby by the Main entrance.  
 
Recycling
Stockholmsmässan pre-separate at source, and has a well documented sustainability policy. Read more about our work in sustainability here »
 
Restrooms
Restrooms are clearly marked and located around the venue. Restrooms for the disabled are available near the entrances, in the C-hall as well as the A-gallery and the B-gallery. 
 
Restaurants
We have 10 different cafés and restaurants at Stockholmsmässan. See more information here 
 
Room of silence
Stockholmsmässan provide a room of silence, where you who need a peaceful moment during your visit can use for prayer, devotion or similiar. Please contact the Information to get access to the room.
 
Smoking
Stockholmsmässan has a non-smoking policy. Outdoor smoking is allowed.

Wheelchairs
We give free entrance for those who are wheelchair users at some of our fairs because of limited availability. Please contact us for further information. A limited number of wheelchairs can be borrowed from the Information desk by the Main entrance – you will need to show valid ID. It is not possible to book wheelchairs in advance.